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Privacy Practices in New Mexico

Last Updated: 10/26/2026

What Details We Collect for Pest Services

Last updated: October 2026

When you ask NewMexico Pest Solutions about general pest control, we may collect your name, phone number, email address, and the address where you want service. We also receive details you provide about the property, pest concerns, preferred appointment times, and access instructions.

If you submit a website form, we use the information in that message to understand and respond to your request. During service, we may keep appointment notes and related service details so we can coordinate the visit and maintain an accurate record.

Our website may collect basic technical information, such as browser type, pages viewed, and general usage data through analytics. Please avoid sending sensitive personal information through a service form.

We collect only the details needed to respond, arrange pest control, support the visit, and operate our website.

How We Use Customer Information

We use customer details to answer questions, prepare for requested pest control, schedule appointments, and send updates about a visit. Service address and property notes help our team understand where to go and what concern you reported.

We may contact you by phone or email about appointment changes, follow-up questions, service reminders, or account matters. Payment information, when provided, is used to process charges through the applicable payment service; we do not use it for unrelated purposes.

We may also review basic website usage information to maintain the site and understand which pages visitors use. Access to customer details is limited to people and service providers who need the information for these tasks.

NewMexico Pest Solutions does not sell customer data. We use it to provide and manage requested services, communicate with you, and meet ordinary business recordkeeping needs.

Outside Services That Support Our Work

NewMexico Pest Solutions may rely on outside service categories to run parts of our business, including scheduling, payment processing, and website analytics. These providers may handle information needed to perform their specific task, such as appointment details, transaction data, or website activity.

Their use of information is governed by their own privacy practices, which may differ from ours. We do not name or endorse a particular provider here because the tools in use can change.

Where an outside service receives information, we expect it to use that information to provide its function rather than for unrelated purposes. Please review the applicable provider’s privacy terms if you use a linked or embedded service.

This section covers tools that support our operations; it does not describe every policy maintained by those providers. You can contact us with questions about the types of services that may process your information.

Cookies for Site Function and Measurement

Our website may use cookies or similar browser storage for basic site functions and analytics. Functional cookies can help pages work as intended or remember a simple setting during a visit.

Analytics cookies provide general information about how people use the site, such as which pages receive visits. We use that information to understand site activity and maintain the website, not to build advertising profiles.

NewMexico Pest Solutions does not use cookies for ad tracking. You can manage or block cookies through your browser settings, and many browsers also let you remove cookies already stored on your device.

If you disable them, some basic site features may not work as expected. Cookie controls vary by browser and device, so check the settings or help materials for the browser you use. Continuing to use the site does not prevent you from changing those settings.

How Long We Keep Business Records

We keep customer information for as long as it is reasonably needed to respond to a request, arrange or complete service, and maintain the related business record. Service records may be retained for warranty, legal, or compliance purposes and to help us understand prior work at an address.

Website or form submissions may remain in our records until the request is resolved and any necessary follow-up is complete. Retention periods can vary based on the type of record and applicable requirements.

When information is no longer needed for these purposes, we take reasonable steps to remove it or otherwise dispose of it. You may ask us to delete information, and we will review the request in light of recordkeeping obligations and any ongoing service matter.

Some information may need to remain on file where required for legitimate business or legal reasons.

Requests About Your Personal Information

You may ask NewMexico Pest Solutions to provide access to personal information we hold about you, correct details that are inaccurate, or delete information that is no longer needed. To help us locate the right records, include your name and the contact information or service address associated with your request.

We may need to verify your identity before making a change or sharing information. Some records may need to be kept for warranty, compliance, or other legitimate business purposes, even if you request deletion.

We will review your request and explain if any information cannot be removed. For privacy questions or requests, call (877) 729-2528 or email info@newmexicopestsolutions.top.

You can also write to Albuquerque Plaza, 201 3rd St NW, Albuquerque, NM. Please do not send sensitive personal details by email unless necessary to identify your request.

Daniel Ortega

Service Expert at NewMexico Pest Solutions

I started in pest control in Albuquerque, where I learned how quickly ants, scorpions, and rodents can find their way into homes through small gaps and desert-adapted landscaping. I built this company to give New Mexico households clear pest identification, careful treatment, and advice suited to our dry summers, monsoon rains, and varied building styles.

11+ years experience New Mexico commercial pesticide applicator licensing National Pest Management Association membership